Connecting IT systems, citizens and businesses through digital platforms.
Government sector trends
Every government needs to update its internal processes to provide good public services. It is therefore essential that your officials are provided with tools, a workplace and adequate training to improve the effectiveness of their processes.
Adaptive Security. Digital societies are constantly exposed to cyber-threats and any government must be prepared to anticipate and mitigate them by responding quickly and in a coordinated manner to all institutions, workers and citizens.
Facilitate the use of data. Modern citizen centered states and service-oriented information systems need to share data and open them to enterprises and individuals, that will increase government transparency and will foster the innovation. The institutions also should be prepared to work under secure systems.
Sustainability and Environment. Concern for the planet has led governments to become actively involved in the fight to reduce the impact of the carbon footprint through the adoption of new technologies and the use of eco-friendly services.
Digital Citizens and Businesses. Governments must adopt technologies to improve the economy by developing businesses that make life easier for citizens, correctly implementing solutions that affect connectivity, digital identity, data protection, etc.
Building Digital Platforms
Gartner predicts that by 2023, over 80% of the governments digital implementations that do not build on a technology platform will fail to meet their objectives. This platform connects to all elements in a government: IT systems, citizens, businesses, sensors and that’s why it needs to be reliable and secure.
The Administration operate many legacy systems using in-house or contractor resources at significant cost for basic operations and support. While updating them can help reduce maintenance costs and deliver other performance advantages like mitigating vulnerabilities, using cloud-based solutions enables CIOs and IT managers making the changes progressively.
Digital Citizens and Businesses
By digitizing, governments can provide services that meet the evolving expectations of citizens and businesses, even in a complex period like this. The cornerstone of this point starts in stablishing a digital identity to individuals. Above all, citizens and businesses must be given assurances that treatment of their data respects existing data protection and legislation.
We can achieve a lot of benefits by integrating connectivity and data, regions, rural communities, universities and private companies, etc. with the government as: better quality of life for residents and visitors, economic competitiveness to attract industry and talent, environmental sustainability. The IoT and AI technology are key.
Digitally Empowered Workforce
The public sector workplace is often equipped with legacy equipment. A digitally enabled work environment is linked to employee satisfaction, retention and engagement, but the government currently lags other industries in this area. A workforce of self-managing teams needs the training, technology and autonomy to work on digital transformation initiatives.
Network & Application Security
As a global communication and a recognised managed security service provider, Telefónica Cyber Security Tech is uniquely positioned to provide network security services.
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